SCHOOL POLICIES

School PoliciesInstrument & Technology Requirements
  • All students must own or rent a piano or keyboard and download the free Rock Out Loud app.
  • This app is required for virtual lessons, including for in-person students on snow days or when travel is not possible.
  • Students must have a stable internet connection and a device capable of video conferencing.
    • Please do not use a phone for lessons. We require a computer or tablet, as phones do not provide adequate audio quality.

Tuition & PaymentTuition is reviewed and adjusted annually. Depending on the package purchased, tuition may cover a single drop-in lesson, a full month, or an entire year.
Monthly Tuition
  • Monthly tuition remains the same regardless of the number of lessons in a given month.
  • Students on the month-to-month plan are allowed 6 unpaid absences per year.
  • No refunds will be issued for missed or cancelled lessons.
  • Tuition is payable by major credit card or cash (in-person only).
  • A $30 late fee will apply to overdue payments.
A La Carte Tuition
  • Designed for busy students who need flexibility.
  • Lessons must be paid in full before the scheduled time.
  • A strict 24-hour cancellation policy applies — no exceptions.
Annual Tuition
  • Our most cost-effective option.
  • Pay for the entire year upfront and receive a discount.
  • This is a 12-month commitment — no refunds will be given for early withdrawal.
Note: The cost of books and materials will either be added to your tuition package or billed separately.

Referral ProgramRefer a new student and receive one free lesson!
There’s no limit to the number of referral rewards you can earn.

Scheduling & Attendance
  • We operate year-round, including full-time summer instruction.
  • Summer lessons are mandatory.
    • Students who opt out of summer lessons must re-register in the fall and risk losing their reserved time slot.
    • To hold your spot, you may pay a $300 non-refundable hold fee (not applied to fall tuition).
Observed School HolidaysThese breaks are counted as part of your 6 unpaid absences:
  • Thanksgiving: Wednesday–Saturday of Thanksgiving week
  • Christmas/New Year’s: December 22 – First Saturday of January
  • Spring Break: First full week of April
  • Labor Day: Full week off
  • Memorial Day: Monday only
  • Independence Day: July 3–7

RecitalsWe host three recitals each year. Participation is strongly encouraged but not required.
  • Spring Recital: 3rd week of May (subject to change)
  • Fall Recital: 3rd week of October
  • Winter Recital: 2nd week of December

Missed Lessons & Cancellations
  • Consistent attendance is essential. Weekly attendance is expected for all 46 lessons per year.
  • No refunds or credits are issued for missed or cancelled lessons, whether private or group, in-person or virtual.
  • Enrollment reserves your time slot for the month or semester. Make-up lessons are not guaranteed.
  • Lessons begin and end on time.
    • If you arrive early (virtually or in-person), you may be asked to wait until your lesson time.
    • If you log in early online, you will remain in the virtual waiting room until admitted.

In-Person Lessons
  • In the event of inclement weather or illness (yours or your teacher’s), lessons will be conducted virtually.
  • This policy also applies to group classes.

Termination of Lessons
  • A minimum of 30 days written notice is required to terminate lessons for any reason.
  • If you discontinue mid-package, no refunds will be issued for unused lessons.
  • Send written notice to: [email protected]